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Associate Product Manager

Location

Reading

Salary & Benefits

Competitive

An exciting new opportunity for an Associate Product Manager has arisen at Yell. As an Associate Product Manager, you will be

required to support the existing product managers and two product teams; Sales, Fulfillment and Service AND Data Operations in

the delivery of Yell’s product strategy.

Primary Responsibilities/Day to Day Activities:

· Work with the product team and collaborate cross-functionally with the Engineering, Design, Marketing, Customer

Success, and Sales teams where required

· Support product managers on the effective day to day management of two product teams

· Where necessary review and understand team performance data, product data, including web analytics, statistics, and

user trends.

· Where applicable analyse consumer research and record product defects.

· Work with the product managers to determine improvements to product capabilities.

· Prepare programme/epic status and risk management reports as necessary

· Support the training of internal departments on new Product features and provide support to customers.

· Develop efficient customer communication and feedback channels.

· Assisting in the end-to-end delivery of roadmap items across third party and proprietary customer platforms

Business Relationships/ Stakeholders:

·

Experience / Technical Requirements / Key Skills Required (R) / Preferred (P)

2 years relevant digital/technology product and service experience

Collaborative working style

Solid understanding of key agile delivery practices

Must have a track record of consistently providing great levels of customer service

A high degree of commercial acumen and problem solving

Excellent analytical & communication skills, an ability to liaise with senior stakeholders

Able to multi-task and prioritise important projects

Certified SCRUM Product Owner is highly advantageous

Certified SCRUM Master is highly advantageous

Must be able to demonstrate a passion for product development & incremental improvements in customer satisfaction

Full description

Software Engineering Manager

Location

Reading

Salary & Benefits

Competitive

We are looking for a skilled software engineering manager with proven leadership experience in a product-led environment.

The ideal candidate will have a strong technical background, preferably from being a former software engineer themselves. Although you are not expected to be 'hands on' writing code in this role, you will use your technical knowledge to impart wisdom and guidance, review code and to ensure sound design decisions. Working collaboratively across the department, with product managers and the business to influence outcomes, you will use your expertise to lead a cross-functional engineering team, enabling the delivery of solutions to create value and to drive the efficiency and performance of our business.

This role will manage between 5-12 engineers (with varying levels of experience) across multiple disciplines. Technology stack varies across teams, but at Yell we use Java, Node.js, Vue.js, Kotlin, Swift, SAP technologies and more.

For 50 years Yell has specialised in helping small and medium sized businesses find and connect with customers. We’re not just any marketing agency. We combine cutting edge technology with our decades of local marketing experience to help businesses achieve their ambitions, and we do it all by getting to know our customers, and their businesses.

Responsibilities as Engineering Manager:

Overall accountability for delivering initiatives and driving the right technology choices.
Work closely with Scrum Master/Agile coaches in regular feedback sessions to reflect on the team’s progress, discuss challenges, explore opportunities to improve & optimize team performance and drive strategies to overcome obstacles hindering the team, whether they are technical challenges, team dynamics or organizational processes.
Accountable for predictable delivery and high quality outcomes of your team and will measure success for your team through the frequent delivery of high quality code to production and fast pace of delivery
Work with Product counterparts to fully understand and to deliver the roadmap and to champion the appropriate prioritization of technical improvement/debt items.
Using your technical background, you will understand the codebase & services your team work on and how they fit into the wider Yell picture. You will challenge decisions when they don’t seem right and facilitate technical decisions your team has to make, to ensure that well-designed, high-quality solutions are built first time.
Line management of cross-functional technical team members.
Build trust and a strong relationship with your team so that honest feedback is given & received in the right manner.
Help to facilitate the communication of Yell’s strategic vision to our engineers.
Work with peers across the wider Technology department to foresee & manage dependencies across teams.
Champion building and improving our engineering culture, the adoption and improvement of modern, agile software development practices within your team and create and environment where your team can thrive.

Skills we would like you to have :

Strong demonstrable people management experience
Prior experience in a hands-on technical role
Record of developing and delivering large scale, distributed or complex scale platforms
Excellent communication skills
Ability to prioritise and focus to manage multiple deliveries in different areas
Experience managing remote workers/teams
Computer Science or Engineering/Science/Technical degree- Preferred but not essential

This is a Hybrid role with a couple of days based our Reading Office a week but we can be flexible on this.

What can Yell offer you?

Competitive Salary
Annual Bonus
Life Assurance 3 x Salary
Retailer Discounts and other benefits .
Employee Assistance programme
Reward and Recognition scheme, The Yell “Hartley Awards”
Aspire programme - access to our career development portal

Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. This is integral for our mission to Grow, Evolve & Transform.

We're an equal opportunity employer.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong.

We look forward to hearing from you!

Full description