Associate Product Manager

Salary & Benefits

Competitive

An exciting new opportunity for an Associate Product Manager has arisen at Yell. As an Associate Product Manager, you will be

required to support the existing product managers and two product teams; Sales, Fulfillment and Service AND Data Operations in

the delivery of Yell’s product strategy.

Primary Responsibilities/Day to Day Activities:

· Work with the product team and collaborate cross-functionally with the Engineering, Design, Marketing, Customer

Success, and Sales teams where required

· Support product managers on the effective day to day management of two product teams

· Where necessary review and understand team performance data, product data, including web analytics, statistics, and

user trends.

· Where applicable analyse consumer research and record product defects.

· Work with the product managers to determine improvements to product capabilities.

· Prepare programme/epic status and risk management reports as necessary

· Support the training of internal departments on new Product features and provide support to customers.

· Develop efficient customer communication and feedback channels.

· Assisting in the end-to-end delivery of roadmap items across third party and proprietary customer platforms

Business Relationships/ Stakeholders:

·

Experience / Technical Requirements / Key Skills Required (R) / Preferred (P)

2 years relevant digital/technology product and service experience

Collaborative working style

Solid understanding of key agile delivery practices

Must have a track record of consistently providing great levels of customer service

A high degree of commercial acumen and problem solving

Excellent analytical & communication skills, an ability to liaise with senior stakeholders

Able to multi-task and prioritise important projects

Certified SCRUM Product Owner is highly advantageous

Certified SCRUM Master is highly advantageous

Must be able to demonstrate a passion for product development & incremental improvements in customer satisfaction

Applying

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